Navcore Update

Kev33
Registered Users Posts: 7 
Master Traveler

Master Traveler
I have a Tomtom Go50, keeps prompting me to install 3 updates, so i try to update it connects to my laptop through mydrive connect, the first update is Nav4, that updates with no problem, but it wont let me tick the boxes gto update Map share and Speed camers updates, it tells me i need to install Navcore update !! and i cant figure out how to do that.
Help please.
Help please.
1
Answers
-
Will try that thanks,,excuse my ignorance, but is the Navcore update also called Nav4 ?0
-
Thanks for your reply, it does install the Nav4 update, but wont let me update any more, as in my first post.0
-
Hi @Kev33
The latest firmware version for your device is v18.203 and the current version on your device will is v18.202.
As I review the status of the download they are in the pending status.
The following could be the reason why the updates don't get installed.
-- Disconnecting the device during the downloads, thus it takes a long time to update.
-- There is a connection issue and the internet keeps on dropping or you are using an unstable Wifi connection.
-- There could be anti-virus or firewall that might be blocking the download.
Advise would be to keep the device connected till the updates fail or complete.
Using an alternate connection or computer might also help.
Thanks
Vikram1 -
done everything asked why the hee can i not update my tomtom0
-
I want to download Navcore updates1
-
Hi, I have a Tomtom6000 and i'm also having similar trouble.
Plugged into computer for regular update and yet will not recognise device to connect but also says about navcore update.
any help much appreciated.0 -
Hi @Leeroy43
Have a look at the following to see if that helps you sort out your problem.
https://uk.support.tomtom.com/app/answers/detail/a_id/21425/kw/MyDrive connect does not see tomtom/session/L3RpbWUvMTU3MDA0NzgzMC9nZW4vMTU3MDA0NzgzMC9zaWQvZlU5bFZTSUElN0VOZXJxWTFybGtZSVlBN3JLYTc5Zmp3Q2htVmdmZTRwRll4UElaVzQ4WGR4UF9GNm92NUZGczFTWGJndU5CdTBLdzVtNGxhSFVDN0NXNGxrUU5pUUN6VXU2NXlycDJnUWhYNlZxVzZGdFVIbjBLa1ElMjElMjE=
Doug2 -
No comments0