Delete unlink old XL from TomTom account

n97er
n97er Registered Users Posts: 3
New Seeker
edited May 2019 in Devices using TomTom HOME
Hi there I have a new TomTom Go 52, which I am very happy with, but my old XL model is still showing on the TomTom account. How do I delete permanently or unlink from TomTom? Many thanks

Best Answers

  • n97er
    n97er Registered Users Posts: 3
    New Seeker
    Answer ✓
    Thank you so much =)

Answers

  • DougLap
    DougLap Posts: 9,822
    Superuser
    Hi @n97er

    Is the XL showing in MyDrive and if so has it got a Greyish Dustbin just under its Serial Number. If it has click on that .

    If not maybe @VikramK can delete it for your tomorrow. Keep an eye out here.

    Doug
  • n97er
    n97er Registered Users Posts: 3
    New Seeker
    Hi Doug thanks for the reply. I have spent over an hour on here and can't seem to find a solution. Unfortunately the XL does not appear in MyDrive (to old) It says 'Device not supported'. But still showing online in TomTom account :(
  • n97er
    n97er Registered Users Posts: 3
    New Seeker
    Answer ✓
    Thank you so much =)