TomTom- No GPS Signal 2019 | Week Number Roll-Over | TIMER Reset 00.00 | Error-"You cannot use this map"

https://discussions.tomtom.com/en/discussion/1112782/tomtom-no-gps-signal-2019#latest

go 5000 battery intermittently shows low

Even while driving, the device reflects battery low.
Even if it is charged while at home, as soon as power is removed it beeps and shoes battery low or very low, then empty and shuts down.

Answers

  • DougLapDougLap Posts: 1,707 Superuser
    Hi @StewartArturius

    If you have been connecting it in your car using the Supplied Charger and not by connecting it to a USB socket or some other Charger then the likelihood is the Battery is failing.

    A visit to Ebay etc for a battery and a look at videos on Youtube re fitting battery to GO5000 is you next step.

    Doug
  • YamFazManYamFazMan Posts: 13,989 Superusers
    Hi
    @StewartArturius

    The Previous NAV4 and Latest (NAV5 WiFi) devices are quite power hungry and can go into "Power saving mode" if not supplied with enough power

    When the device is In use they are designed to be always connected to a power supply
    The Tomtom supplied Power Adapter is rated at 5Volts 1.2Amps
    Even after you have recharged the device externally via a mains charger, when in use in the vehicle, they will still require being connected to a Tomtom supplied Power Adapter (Or a proven suitable 3rd party Power adapter)
    ______________________________________

    (1)... Do NOT attach them to a dashboard USB port in your vehicle as they normally only supply 500mAmp (0.5Amp) and are for data transfer and not supplying power: See... Note (1) & (2)

    (2)... Using a NONE Tomtom 3rd party underpowered or a mismatched cigarette lighter charger can cause the device to go into Power Saving Mode: See... Note (1)

    (3)... On the Models with a built-in SIM, the reduction of power to the SIM can cause the dropping of the traffic info: Note (3)

    Note (1)... At an (Undisclosed) percentage of battery discharge, the device will try to save its power requirements by dimming the screen and eventually powers off the device... Devices with a built-in SIM Card may also lose Live Traffic services
    Note (2)... A dashboard USB port can also fool a NAV4 Device into entering 'Updating Mode' and display the Connected to your Computer splash screen
    Note (3)... I tried connecting my Tomtom GO 6200 to my Cars USB port, checked the connection status it reports 'Connected over USB' --> 'GPRS (SIM) Disconnected'
    _______________________________________

    As a test...
    Try using the Tomtom supplied cable and Tomtom supplied Power Adapter

    The Charger Adaptor and USB Cable supplied by Tomtom WILL run and charge the device at the same time

    Many 3rd party Mismatched Charger Adaptors won't run and charge the device at the same time
    See... It's not simply a power thing.....
    https://discussions.tomtom.com/en/discussion/comment/1182024/#Comment_1182024

    ATB YFM
    Help others identify useful content...
    If someone posted something that was helpful?
    Click the 'Like' > Thumb's Up Icon
    ____________________________

    If someone answered your question?
    Please answer 'Yes' to Did this answer the question? 'Yes' < >' No'
    ____________________________
Sign In or Register to comment.

Who's Online40

CristiD
CristiD
JensLU
JensLU
me2
me2
Pajopath
Pajopath
Red_Devil
Red_Devil
reminder
reminder
sevy31
sevy31
Sukro
Sukro
T300D
T300D
woku
woku
+30 Guests