Subscription on GO Mobile App — TomTom Community

Subscription on GO Mobile App

MsizatpMsizatp Posts: 1 [New Seeker]
I bought life time maps on Tom Tom and since Tom Tom introduces tomtom Go, my subscription has expired and can’t seem to restore my lifetime subscription. jzf74a9gh2m2.png
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Answers

  • ZsoltZsolt Posts: 36,006 Superusers
    How did you purchase lifetime maps for the TomTom GO app? I can see only 1 month or 1 year (used to have a 3 years option also)?
  • rnyholmrnyholm Posts: 7 [Master Traveler]
    He didn't buy lifetime maps for TomTom Go app. He bought for the other device he own.
  • DougLapDougLap Posts: 3,162 Superuser
    HI @rnyholm

    The images are of the Phone App . What Tomtom unit did he buy them for.

    If you buy Lifetime maps they only work for the Tomtom unit they were purchased for. If you had 2 units you would have to buy 2 lots of Lifetime maps if you wanted it for both. Maps are tied to the serial number of the Tomtom.

    Doug

  • rnyholmrnyholm Posts: 7 [Master Traveler]
    DougLap wrote: »
    HI @rnyholm

    What Tomtom unit did he buy them for.

    Lifetime maps

    I don't know what unit he has. Usually they believe that lifetime maps is for the lifetime of the user. They don't understand that lifetime is for the unit as long as the unit is supported.
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