Pairing my Spark to my android phone.

ted_on_tour
ted_on_tour Registered Users Posts: 1
New Seeker
edited January 24 in TomTom Sports
Hi,

there are probably lots of threads on this but I am struggling to pair my TomTom Spark with my android phone.

I have the Bluetooth activated and the phone has detected the watch, however the app sticks on the 'connecting' screen and doesn't ask me to input the number generated by the watch.

Any advice would be greatly appreciated.

Many thanks.

Answers

  • tfarabaugh
    tfarabaugh Posts: 16,936
    Superuser
    You should reset the connection following these steps. You first need to remove the watch from the phone's BT menu (in iOS you have it forget the device) after you reset or try pairing again and remove the TomTom_MySports folder from the internal storage of the watch (plug it into a computer and you will see it as a hard drive and can delete it there). The steps are: uninstall the app, remove or forget the watch from the phone's BT menu, factory reset the watch, reinstall the app, select Pair New on the app, select Pair New on watch (press down from the clock and select Phone>Pair New, not Sync) and follow the prompts on the phone. You should not be pairing the watch first through the phone's BT menu; it is all done through the app and you must have the phone forget the watch in the BT menu before re-pairing.