Pairing-- no phone in settings

ionFreeman Registered Users Posts: 2
New Seeker
edited January 24 in TomTom Sports
I just got a new runner 2. I can click down to get into settings, but I only see

Where's the phone? It's not under any of those menus, and I've clicked around on this watch a lot.


  • ionFreeman
    ionFreeman Registered Users Posts: 2
    New Seeker
  • tfarabaugh
    tfarabaugh Posts: 16,938
    edited May 2019
    Why did you get a new TomTom watch? They went out of business and ceased all development and production 18 months ago and are phasing out all Support. If you just got the watch I would take care with your buying decision considering TomTom left the wearables business 18 months ago and is just selling out their inventory. All production and development has stopped and there will be no new features or changes to the existing features in the future. There is no longer support by email or phone and replacement straps are near impossible to find. If you are able, you may want to consider returning the device and going with another brand that is active in the sports watch market and intends to continue producing and supporting devices.