New update map is not working anymore
RachelleWoortman
Posts: 1 [New Seeker]
Before our holiday I put our tomtom xl classic in the computer to check for updates. Tomtom home give the possibility for a new update so I push ok. When I put my tomtom on it gives an appoinment that the system can not use te map. How can I fix this? (the map was already on te tomtom)
Thanks!
Thanks!
0
Best Answer
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VikramK
Posts: 9,849 
MODERATOR
Hi @RachelleWeoortman
Welcome to the community!
Did you already contact the customer service to report the same issue?
I see a map which has been activated for your device.
You just have to remove the existing map first and download a fresh version using TomTom HOME.
Regards
Vikram5
Answers
Welcome to the community!
Did you already contact the customer service to report the same issue?
I see a map which has been activated for your device.
You just have to remove the existing map first and download a fresh version using TomTom HOME.
Regards
Vikram