Connect to WiFi for new user

Roubles
Roubles Registered Users Posts: 2
Apprentice Traveler
edited December 2021 in Devices using Wi-Fi®
I have just got a new tomtom go premium. I tried to connect to wifi, found correct network, entered correct password, tomtom said 'saved' then 'authentication problem' What to I need to do?

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Answers

  • Roubles
    Roubles Registered Users Posts: 2
    Apprentice Traveler
    Thank you DougLap. That worked!
  • Platkinson
    Platkinson Registered Users Posts: 1
    New Seeker
    I had this problem and customer support told me to contact my ISP because it was not a problem with TOMTOM. Don’t listen to them. The answer I got on the third attempt was to connect by WPS. Worked first time