Blue & Me not getting a valid signal — TomTom Community

Blue & Me not getting a valid signal

crownvictoria2011crownvictoria2011 Posts: 3 [New Seeker]
edited July 2019 in Built in car navigation
getting a read out not getting a valid signal,where do i get a repair?

Best Answer


  • crownvictoria2011crownvictoria2011 Posts: 3 [New Seeker]
    thanks,i did the update,still get waiting for valid gps signal,is there a tom tom phone number for support?
  • DougLapDougLap Posts: 8,273
    Hi @crownvictoria2011

    Canada (en)
    +1 877-757-7137
    Monday - Friday: 9:00 a.m. to 7:00 p.m. EST

    Canada (fr)
    +1 888 301 0690
    lundi-vendredi: 06h00-11h30 EDT

  • crownvictoria2011crownvictoria2011 Posts: 3 [New Seeker]
    ok,the update went through,i had to hold the start button on longer to get the drum roll,all works good now,thanks
  • macxpertmacxpert Posts: 1 [New Seeker]
    I did the update and the hard restart and my unit is still stuck at waiting for a valid GPS signal. I have left the unit on for over an hour outside but no luck.
  • JillgerryJillgerry Posts: 1 [Apprentice Seeker]
    My tomtom in my Mazda does not give correct location I have downloaded all updates it is a useless thing at moment cannot find how to correct. Help
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