tomtom go 520 wifi will not reboot

toonsoldier
toonsoldier Registered Users Posts: 3
Neophyte Traveler
edited December 2021 in Devices using Wi-Fi®
my tomtom go 520 wifi will not reboot
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Answers

  • DougLap
    DougLap Posts: 9,844
    Superuser
    HI @toonsoldier

    If you have the unit on if you hold the ON/OFF button down for about 20 seconds, or maybe more, do you not hear the drumroll sound at which point you let the button go.

    Doug
  • toonsoldier
    toonsoldier Registered Users Posts: 3
    Neophyte Traveler
    cheers for the reply, ive done everything that the video shows you to do, but after the white text on black screen appears, when i press the on/off button 3 times, i dont get a "cog" spinning!!
    and the screen returns to a picture of a tomtom connected to a computer, but with a red cross, as if its saying do not conect!!
  • dhn
    dhn Posts: 33,382
    Superuser
    Call support tomorrow:

    United Kingdom
    02079 490 132
    Monday - Friday: 9:00 a.m. to 5:30 p.m.
  • MinaAntoine
    MinaAntoine Registered Users Posts: 1
    New Traveler
    edited August 2020
    well done for the answer i did everything the video shows you to do but after white text appear on black screen when i press power button 3 times i dont get not a spinning "cog"! !
    and the screen reverts to an image of a tomtom connected to a computer, but with a red cross, as if its saying does not connect !!



    Mod edit: Machine translated (French)