Uploading run via Bluetooth — TomTom Community

Uploading run via Bluetooth

IdKvHIdKvH Posts: 2 [Apprentice Traveler]
Since a while I have run a run and want to upload it by bluetooth on my app, the progress of the upload remains at 100% and "clean up". Very annoying, how can I solve this?

Answers

  • tfarabaughtfarabaugh Posts: 15,794 Superusers
    IdKvH wrote: »
    Since a while I have run a run and want to upload it by bluetooth on my app, the progress of the upload remains at 100% and "clean up". Very annoying, how can I solve this?

    Try a factory reset along with resetting the connection. You first need to remove the watch from the phone's BT menu (in iOS you have it forget the device) after you reset or try pairing again and remove the TomTom_MySports folder from the internal storage of the watch (plug it into a computer and you will see it as a hard drive and can delete it there). The steps are: uninstall the app, remove or forget the watch from the phone's BT menu, factory reset the watch, reinstall the app, select Pair New on the app, select Pair New on watch (press down from the clock and select Phone>Pair New, not Sync) and follow the prompts on the phone. You should not be pairing the watch first through the phone's BT menu; it is all done through the app and you must have the phone forget the watch in the BT menu before re-pairing.
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