servers busy every time
Click Retry a few times until you are connected. If that doesn't work, close MyDrive Connect and start it again."
but have been trying over and over again but still same issue. It takes about 4 minutes every time to get to this message as well, so annoying.
Never had this before and cant believe that a company the size of TomTom would have poor servers that get overloaded.
Answers
Superusers
Support:
:flag_gb: United Kingdom
02079 490 134
Monday - Friday: 9:00 a.m. to 5:30 p.m.
Superuser
Also see this entry in my thread https://en.discussions.tomtom.com/mydrive-connect-apps-474/how-to-stop-your-device-from-killing-your-windows-wifi-network-connection-990415?postid=1203268
Thanks for the suggestions.
When I click on log in to MyDrive Connect, I get this message:
[h1]Error 503 Service Unavailable[/h1]Service Unavailable
[h3]Guru Meditation:[/h3]XID: 198629593
Varnish cache server
I am guessing the servers are down for unknown reasons and try back in a few days?
Our servers are very busy right now
Click Retry a few times until you are connected. If that doesn't work, close MyDrive Connect and start it again.
Just got a replacement device as I sent in my via1615TM for repair as it was under warranty. Just wondering if it has something to do with that or is it a general issue affecting everyone.
Superusers
You can try following
MDC Home Delete folder manually.
--> Click the MyDrive Connect icon in the notification area of the Windows taskbar or in the Apple menu bar, and then click > Exit/close
--> Delete the HOME3 folder
- Press keys "Windows" + "R", please type: %localappdata%
- select the TomTom folder
- delete the HOME3 folder
--> Now restart the computer. Please do not shut down your PC and switch it on again, but explicitly select the item "restart" in the start menu.
--> Reset the navigation device:
- To do this, hold the on/off button with the device switched on until the drum sounds.
--> Start MyDrive Connect again and log in.
I hope it works
Greetings from germany
Superusers
What Tomtom device is your replacement device ???
ATB YFM
Same here in Italy.
Superusers
https://discussions.tomtom.com/en/discussion/988105/customer-support-phone-numbers/p1
Error 503 Service Unavailable
Service Unavailable
Guru Meditation:
XID: 331911626
Error 503 Service Unavailable
Service Unavailable
Guru Meditation:
XID: 1670585771
Varnish cache server[/b]
Superusers
Please call support about the issue. Maybe they can do something about it or report it to others in Holland:
United States
877-757-7137
Monday - Friday: 9:00 a.m. to 7:00 p.m. EST
There was a temporary server outage (Errors like 503, No internet connection, server busy) yesterday with MyDrive Connect which is now resolved. You can now connect your device and download the updates. Please let us know in case this is still happening.
Thanks, lampard
Welcome to the Forum! I can see that all the updates are successfully installed on your GO device. Whenever there are multiple updates available to download, please download them 1 at a time, not all together.
Thanks, lampard