GO 40 and on my second SD card and it doesn't work?

yynnoott780

when i first put in it was recognised.. ive formatted it but doesnt come up on my drive connect. please can i have some help. thanks. tony

DougLap

Hi @yynnoott780

Have you go the latest My Drive Connect software.

Doug

DougLap

Hi @yynnoott780

Have you go the latest My Drive Connect software.

Doug

yynnoott780

Its a 32 GB Samsung !

DougLap

Hi @yynnoott780

That card should be fine. Try reformatting it on your PC to Fat32 and do a full format not a quick one. This could take some time.

Doug

yynnoott780

I am very relieved you said it's should be fine!! I will try a full format and let you know if it doesn't work. Thanks for your help.

Tony

yynnoott780

Hi Doug, I've just done a full format and still no memory on SD card just 146 mb on go 40. I've also done reset. Any ideas of possible!! I've been in my device just shows go 40.

DougLap

Hi @yynnoott780

Have a look at @YamFazMan 's comments on the following topic.

https://discussions.tomtom.com/en/discussion/1111902/sd-card-not-visible-via-mydriveconnect-and-go610

One other option is to totally delete the MyDrive Connect software from your PC and then after restarting your PC loading MDC again from the Tomtom website.

Doug

yynnoott780

I will do both those THINGS!! THANKS

TONY