Searching for satellite on Start 20 — TomTom Community

Searching for satellite on Start 20

I have now twice done the recommended update installation . But it just keeps saying "searching for satellite " for hours on end and has also lost the correct time. I have tried a hard re-start with no luck

Answers

  • DougLapDougLap Posts: 5,550
    Superuser
    HI @Hammer_78

    The units sort out their time when they connect to the satellites.

    Try this.

    Fully Charge the unit then go outside well away from Buildings and trees etc. They struggle to see the sats indoors.

    Now do a Soft Reset., with the unit on ready to work hold down the ON?OFF button for about 20 seconds until you hear the drumroll sound then let the button go.

    Now set a route and start it so it would work if you drove off

    Now leave the unit alone for quite some time, as much as 30 minutes or more, to see if it locks on to the sats. If you can have it charging whilst it is sitting there then do so but keep the area clear around it.

    All the best

    Doug
  • Hammer_78Hammer_78 Posts: 2 [New Seeker]
    Thank you - will try that!!
Sign In or Register to comment.

Who's Online in this Category0