White lines have appeared across the display of Runner 3
Nikitasmevris
Registered Users Posts: 4 
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month. The problem is deteriorationg day by day. What do I do?
0
Best Answer
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If it is under warranty, contact Support. If not, there is nothing you can do but throw it out and buy a new device (not a TT as they went out of business over 18 months ago).5
Answers
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If it is under warranty, contact Support. If not, there is nothing you can do but throw it out and buy a new device (not a TT as they went out of business over 18 months ago).5
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Thank you tfarabaugh. I have already contacted support and they said they'd answer in two days.0
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Nikitasmevris wrote: »Thank you tfarabaugh. I have already contacted support and they said they'd answer in two days.
Don't hold your breath waiting for a response. Since Support for the watches is being phased back they are very slow in responding (if at all).0 -
Hi Nikitasmevris,
Sorry to hear that! I've sent a heads-up to the customer service and someone will get in touch with you soon.
Cheers, lampard0 -
@lampard i am facing also the same problem the last 5 days. I did a reset on my watch but nothing changed.
@Nikitasmevris did they solve your problem?0 -
No, not yet Nikos1234.0
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I've just received a mail from support, advising a reset and if this doesn't work, that I send them a picture of the screen and eventually send the watch for repair.0
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