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If it is under warranty, contact Support. If not, there is nothing you can do but throw it out and buy a new device (not a TT as they went out of business over 18 months ago).
If it is under warranty, contact Support. If not, there is nothing you can do but throw it out and buy a new device (not a TT as they went out of business over 18 months ago).
I've just received a mail from support, advising a reset and if this doesn't work, that I send them a picture of the screen and eventually send the watch for repair.
Nikitasmevris
Posts: 4 [Apprentice Seeker]
tfarabaugh
Posts: 16,618 
Answers
Superusers
Superusers
Don't hold your breath waiting for a response. Since Support for the watches is being phased back they are very slow in responding (if at all).
Sorry to hear that! I've sent a heads-up to the customer service and someone will get in touch with you soon.
Cheers, lampard
@Nikitasmevris did they solve your problem?