No Map Found on Carminat TomTom in Renault Clio — TomTom Community

Built in car navigation

No Map Found on Carminat TomTom in Renault Clio

CharliePemblleCharliePemblle Posts: 2 [Novice Seeker]
in Built in car navigation
Hello,

I updated my SD card using TomTom Home before 6th April for the GPS Week Number Rollover issue. Once I put the card back in my car, the systems boots but says 'No Maps Found'. TomTom Home shows I have United Kingdom & Republic of Ireland (850.2817) on the card. I have no backup of the card before the update.

How do I get the map to work again? I cant access the menu which means I can't change the time on it either.

Thanks!
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Best Answer

  • VikramKVikramK Posts: 11,624 Moderator
    Accepted Answer
    Hi @CharliePemblle

    Welcome to the community!

    I have activated the map on your account.

    Just remove the existing map(if any) on the device using TomTom HOME and then install the fresh version which gets offered for download.

    Regards
    Vikram

Answers

  • CarminatCarminat Posts: 989 [Revered Pioneer]
    @VikramK
  • VikramKVikramK Posts: 11,624 Moderator
    Accepted Answer
    Hi @CharliePemblle

    Welcome to the community!

    I have activated the map on your account.

    Just remove the existing map(if any) on the device using TomTom HOME and then install the fresh version which gets offered for download.

    Regards
    Vikram
  • CharliePemblleCharliePemblle Posts: 2 [Novice Seeker]
    Hi @VikramK ,

    Works perfectly now. Thank you for your help :)

    Charlie
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