No Serena or Malcolm on Device, no Voice COntrol

jacktwerp
jacktwerp Registered Users Posts: 2
Apprentice Traveler
edited December 2021 in Devices using Wi-Fi®
I have the Go 5000 but voice control does not work, I do not have Serena or Malcolm in my list of voices

Comments

  • Niall
    Niall Posts: 11,112
    Superuser
    @jacktwerp

    Where did you buy your device?
    Maybe the moderator @VikramK will allocate them to you. :)
  • VikramK
    VikramK Administrators Posts: 13,721
    Moderator
    Hi @jacktwerp

    Sorry for replying late.

    Reviewed your account and saw that the voice is already been added. Probably you contacted customer service for it.

    Regards
    Vikram :)