Go Live update- Order not activated
pat_royle_un18
Posts: 1 [Apprentice Seeker]
Good Morning, I have purchased an update to my GoLive services and have received your invoice, however the services have not been updated on my TomTom GoLive 1005. I suspect there has been an error and the services have been renewed on an old TomTom that we no longer use.
I have the invoice number that is:95100986829
please can you contact me at [email protected] to clear this up.
thank you.
Mod edit: Please don't post private or personal information on a public forum! Thanks..
I have the invoice number that is:95100986829
please can you contact me at [email protected] to clear this up.
thank you.
Mod edit: Please don't post private or personal information on a public forum! Thanks..
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Comments
Since this is a order and account related issue I would suggest that you get in touch with the customer service.
They should be able to sort this out for you.
Regards
Vikram
Superuser
You have not indicated your country so here is a list of all the customer support numbers
https://discussions.tomtom.com/en/discussion/988105/customer-support-phone-numbers/p1
Doug