My GPS says waiting for a valid GPS signal. It's been saying that for 3 days now & I can't use it. — TomTom Community

GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)

My GPS says waiting for a valid GPS signal. It's been saying that for 3 days now & I can't use it.

sawyer_12sawyer_12 Posts: 1 [New Seeker]
in GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)
Any suggestions on what the problem is?

Answers

  • DougLapDougLap Posts: 8,003
    Superuser
    edited April 2019
    Hi @sawyer_12


    Try the following.

    Firstly Fully Charge it, then move outside well away from Buildings and Trees.

    Now turn the unit on and when working do a Soft Reset, ie Hold the ON/OFF button down for about 20 seconds until you hear the drumroll sound.then release the button.

    Now set a route up and get it ready for the off. You have not said what the unit is but if its a GO unit Tap Drive/ Lets Go

    Now leave it to try and Lock on which can take quite a long time, as much as 30 minutes, for the first time. It you can provide a power source that would be useful but the unit should not be enclosed in anything diuring this process.

    All the best.

    Doug
Sign In or Register to comment.

Who's Online in this Category0