My GPS says waiting for a valid GPS signal. It's been saying that for 3 days now & I can't use it. — TomTom Community

My GPS says waiting for a valid GPS signal. It's been saying that for 3 days now & I can't use it.

Any suggestions on what the problem is?

Answers

  • DougLapDougLap Posts: 5,570
    Superuser
    edited April 2019
    Hi @sawyer_12


    Try the following.

    Firstly Fully Charge it, then move outside well away from Buildings and Trees.

    Now turn the unit on and when working do a Soft Reset, ie Hold the ON/OFF button down for about 20 seconds until you hear the drumroll sound.then release the button.

    Now set a route up and get it ready for the off. You have not said what the unit is but if its a GO unit Tap Drive/ Lets Go

    Now leave it to try and Lock on which can take quite a long time, as much as 30 minutes, for the first time. It you can provide a power source that would be useful but the unit should not be enclosed in anything diuring this process.

    All the best.

    Doug
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