TomTom- No GPS Signal 2019 | Week Number Roll-Over | TIMER Reset 00.00 | Error-"You cannot use this map"

https://discussions.tomtom.com/en/discussion/1112782/tomtom-no-gps-signal-2019#latest

Go6000 not installing Eupe map on 32gb memory card internal memory too small

Changed pc / mac reformatted and changes 32gb card and keeps coming up as error -tied several times pretty sure europe map was on memory card previous to updates - reset go6000 multiple times

Best Answers

  • YamFazManYamFazMan Posts: 14,241 Superusers
    edited May 3 Accepted Answer
    Hi
    @neilapeacock

    The Map size exceeding the on-board Memory size is an unfortunate, but real Catch22 situation....
    For the larger Maps like the Full Europe map you need to install a Micro SDHC memory card
    The Map cannot be split across the on-board Memory and a Micro SDHC Card..
    The latest Full Europe Map is 8.9GB so a 8GB Memory Card is useless a 16GB or 32GB (Max) is required
    Maybe @VikramK or @lampard the Forum Moderators will allocate a smaller Map to your Account
    The advantage of the small Map would be plenty of working space on the device and the smaller map will also act as a 'Keeper'... This will enable the device to keep running on the smaller Map and avoid the Catch22 situation No Maps Found Error, where the device won't boot-up past the No Maps Found Error to allow access to the 'Format option' to allow the use of a 16GB or 32GB Micro SDHC memory card
    Also if you ever need to remove the Micro SDHC Card for any reason... Like transferring pre-planned routes via a Micro SDHC Card or Formatting a new/replacement Micro SDHC Card, the Keeper Map will allow the device to keep running

    ATB YFM
    Help others identify useful content...
    If someone posted something that was helpful?
    Click the 'Like' > Thumb's Up Icon
    ____________________________

    If someone answered your question?
    Please answer 'Yes' to Did this answer the question? 'Yes' < >' No'
    ____________________________
  • VikramKVikramK Posts: 7,238 TomTom Moderator
    Accepted Answer
    Hi @neilapeacock

    I have added a smaller map of UK and ROI to your account. This map should be offered for download when you connect the device to MyDrive Connect.

    Rest YamFazMan has already explained above :)

    Regards
    Vikram
    Have a question? Ask!
    Did a reply resolve your query, please mark it as answer!
    Try the search; the information you are looking for could already be available.

Answers

  • dhndhn Posts: 33,126 Superusers
    What brand sd card? I find a SanDisk 16 gb is a good choice. Let the device format it for maps and you should be good to go.
  • neilapeacockneilapeacock Posts: 4 [Apprentice Seeker]
    Samsung and one don't know make both formatted by sat bav but not taking files have ordered new Kingston to try working in sat bav but cannot load UK Europe file as to large but is working thanks for advice will let u know if new card works
  • YamFazManYamFazMan Posts: 14,241 Superusers
    edited May 3 Accepted Answer
    Hi
    @neilapeacock

    The Map size exceeding the on-board Memory size is an unfortunate, but real Catch22 situation....
    For the larger Maps like the Full Europe map you need to install a Micro SDHC memory card
    The Map cannot be split across the on-board Memory and a Micro SDHC Card..
    The latest Full Europe Map is 8.9GB so a 8GB Memory Card is useless a 16GB or 32GB (Max) is required
    Maybe @VikramK or @lampard the Forum Moderators will allocate a smaller Map to your Account
    The advantage of the small Map would be plenty of working space on the device and the smaller map will also act as a 'Keeper'... This will enable the device to keep running on the smaller Map and avoid the Catch22 situation No Maps Found Error, where the device won't boot-up past the No Maps Found Error to allow access to the 'Format option' to allow the use of a 16GB or 32GB Micro SDHC memory card
    Also if you ever need to remove the Micro SDHC Card for any reason... Like transferring pre-planned routes via a Micro SDHC Card or Formatting a new/replacement Micro SDHC Card, the Keeper Map will allow the device to keep running

    ATB YFM
    Help others identify useful content...
    If someone posted something that was helpful?
    Click the 'Like' > Thumb's Up Icon
    ____________________________

    If someone answered your question?
    Please answer 'Yes' to Did this answer the question? 'Yes' < >' No'
    ____________________________
  • VikramKVikramK Posts: 7,238 TomTom Moderator
    Accepted Answer
    Hi @neilapeacock

    I have added a smaller map of UK and ROI to your account. This map should be offered for download when you connect the device to MyDrive Connect.

    Rest YamFazMan has already explained above :)

    Regards
    Vikram
    Have a question? Ask!
    Did a reply resolve your query, please mark it as answer!
    Try the search; the information you are looking for could already be available.
  • neilapeacockneilapeacock Posts: 4 [Apprentice Seeker]
    Thanks for assistance will apply later ! As a question is it possible to copy a mo downloaded to to a SD card on my motorcycle satnav to. A different card and use this in the 6000 ?
  • neilapeacockneilapeacock Posts: 4 [Apprentice Seeker]
    Thnasi have downloaded smaller map and thought maps wouldn't be moveable from SD cards
Sign In or Register to comment.

Who's Online110

Bernd L
Bernd L
BobyGorilla
BobyGorilla
Curly81
Curly81
Elchdoktor
Elchdoktor
Hamish_Z1000
Hamish_Z1000
Hesl
Hesl
power_sprint
power_sprint
Simbob_de
Simbob_de
Test9
Test9
YamFazMan
YamFazMan
+100 Guests