My Via 135 keeps saying no signal. I have updated it and refreshed it. What can I do?

Eliz123

I have recently updated it. I am aware of the GPS changes and wanted to check it against my serial number but my serial number appears different to all those offered.

DougLap

Hi @Eliz123

Try the following.

Firstly Fully Charge it, then move outside well away from Buildings and Trees.

Now turn the unit on and when working do a Soft Reset, ie Hold the ON/OFF button down for about 20 seconds until you hear the drumroll sound.then release the button.

Now set a route up and get it ready for the off.If its a GO unit Tap Drive/ Lets Go

Now leave it to try and Lock on which can take quite a long time, as much as 30 minutes, for the first time. It you can provide a power source that would be useful but the unit should not be enclosed in anything diuring this process.

All the best.

Doug