TomTom Go 6200 Camper

DirkVanmassenhove
DirkVanmassenhove Registered Users Posts: 2
Apprentice Seeker
edited August 2021 in Map purchase & installation
I recently bought a TomTom Go 6200 Camper from CoolBlue. The description suggests that you can specify the size of your vehicle (car, car with trailer, camper, etc). However, after purchasing i found out that this option is only available after I buy an extra map setting me back for another 100 or so euros. I feel that this is misleading advertising and am surprised that a company like CoolBlue (and vicariously TomTom) think they can get away with this without upsetting customers.

Answers

  • DougLap
    DougLap Posts: 9,855
    Superuser
    HI @DirkVanmassenhove

    Suggest that you take this up with Coolblue.

    Tomtom sell a Product called a GO Camper, on which you can input vehicle data, and they also sell a product called the GO 6200, which is a car only product, . but not one called a GO6200camper.

    The fact that you have had to buy a map says that you have been sold a basic GO6200 hence the need to buy the extra Camper map.

    Doug
  • DirkVanmassenhove
    DirkVanmassenhove Registered Users Posts: 2
    Apprentice Seeker
    I suspected that much. I feel betrayed by CoolBlue. I am awaiting their answer. Thank you for the swift reply Doug.
  • DougLap
    DougLap Posts: 9,855
    Superuser
    edited April 2019
    HI @DirkVanmassenhove

    By the way I have the GO Camper and that has on it 4 Camper Maps Covering Europe, Latin America, Oceania and USA Canada all with Lifetime updates..

    The GO6200 has World Car Maps with Lifetime updates and the only Camper Maps showing in Tomtom's map shop here in the UK is Europe Camper for circa £100 and only has 18 Months updates and USA and Canada Camper for Circa £90 again with 18 months updates

    Doug
  • DougLap
    DougLap Posts: 9,855
    Superuser
    Hi @DirkVanmassenhove

    One other thing is that someone on this Forum commented that if you put the first 2 letters of the serial number of a similar car unit it said that the Truck map was not compatible with it. You may find the same will apply if you seek to download a camper map to a GO 6200.

    Doug