Watch does not show pace and distance — TomTom Community

Runner & Multi-Sport

Watch does not show pace and distance

davircpfdavircpf Posts: 1 [Novice Seeker]
in Runner & Multi-Sport
I have a Tom Tom Runner Cardio and during the activity the watch does not show pace and distance, only the duration.
However, after finishes the activity and upload to the app, the results are ok. All the data is registered.
I'm running without pace and distance.
I've already tried factory default, but nothing changes.
Does anyone knows how to fix it?
l8mnrideb7ys.jpeg

Answers

  • xwintechxwintech Posts: 78 [Supreme Navigator]
    Hi, davircpf!
    This maybe a GPS Week Number Rollover issue (April 6). Connect the device to MyDrive Connect and see if there is an update available (hopefully there is an update).
  • tfarabaughtfarabaugh Posts: 15,787 Superusers
    It is not a GPS rollover issues, There is no impact on the watches from that. Try a factory reset it is likely bad firmware
  • xwintechxwintech Posts: 78 [Supreme Navigator]
    You are right @tfarabaugh !
    Sorry for incorrect info.
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