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Try fully charging the unit then go outside away from buildings and trees etcetera.
Do a Soft Reset, ie with the unit on and working hold the ON/OFF button down for about 20 seconds until you hear the Drumroll sound then release the button..
Now create a route and select Drive then leave in the open to try and get a lock on.
The lock on can take quite some time 30 minutes plus is not unknown..If you can leave outside on a main charge even better.
Answers
Superuser
Try fully charging the unit then go outside away from buildings and trees etcetera.
Do a Soft Reset, ie with the unit on and working hold the ON/OFF button down for about 20 seconds until you hear the Drumroll sound then release the button..
Now create a route and select Drive then leave in the open to try and get a lock on.
The lock on can take quite some time 30 minutes plus is not unknown..If you can leave outside on a main charge even better.
Doug