tomtom via 135 Downloading Updates unable to connect the tomtom either to my laptop or the computer

PaulaIppy
PaulaIppy Registered Users Posts: 1
New Seeker
edited April 2019 in MyDrive Connect
I have tried updating my tomtom via 135 but i am unable to connect the tomtom either to my laptop or the computer (it tries to connect but then i get not responding), if i don't update i am unable to use, please help?

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