TomTom- No GPS Signal 2019 | Week Number Roll-Over | TIMER Reset 00.00 | Error-"You cannot use this map"

https://discussions.tomtom.com/en/discussion/1112782/tomtom-no-gps-signal-2019#latest

Is it possible to load favourites from a start25 to a Go5200

Tbone68Tbone68 Posts: 5 [Apprentice Traveler]
I have tried to do this via Mydrive Connect, but they dont show on the 5200

Answers

  • YamFazManYamFazMan Posts: 13,981 Superusers
    Hi
    @Tbone68

    Re... Your NAV3 Device.....
    Get the latest MyDrive Connect Here.....
    http://www.tomtom.com/getstarted
    _______________________________________

    Method (1)
    (1)... If you’re running the latest MyDrive Connect… The menu has changed slightly.....
    (2)... With your device turned on and plugged into the PC USB port
    (3)... MyDrive loaded and the MyDrive showing on the PC Taskbar
    (4)... RIGHT CLICK On the Tomtom Icon on the PC Taskbar
    (5)... Click on the link "Manage Community Content" (See below image)
    The below image is 2X normal size

    s5vy0rqu0nrw.png
    ______________________________________

    Note... If you're using Hidden Icons on your PC's Task Bar
    (1)... Click on the up arrow ^ Icon on the task bar to access the Tomtom Icon
    (2)... RIGHT CLICK on the Tomtom Icon
    (3)... Click on the link "Manage Community Content"

    siv2hwgl38ag.png
    ________________________________________

    Method (2)
    Direct Web Address link to "Manage Community Content"
    (1)... With you device turned on and plugged into the PC USB port
    (2)... With MyDrive loaded and the MyDrive showing on the PC Taskbar
    (3)... Click on the Link below to open the "Manage Community Content" page

    http://169.254.255.1/pcmi/?locale=en_gb
    _______________________________________

    After using Method (1) or (2) to access the "Manage Community Content" menu
    Scroll to the top to the top of the list to 'Favorites.Ov2' and select 'Copy to computer'....
    Scroll down the list to copy any other 3rd party POI categories and select 'Copy to computer'....

    krco1y4h25pk.png
    ______________________________________

    See Tomtom Video....
    How to import POIs, GPX files and Favourites in MyDrive


    ATB YFM
    Help others identify useful content...
    If someone posted something that was helpful?
    Click the 'Like' > Thumb's Up Icon
    ____________________________

    If someone answered your question?
    Please answer 'Yes' to Did this answer the question? 'Yes' < >' No'
    ____________________________
  • Tbone68Tbone68 Posts: 5 [Apprentice Traveler]
    Thanks YFM.

    I had already completed all that and saved the .OV2 file on my PC.
    I have imported it into My Drive, but it is not transferring to my Go5200.
    Are these files compatible ?

    Once it is on Mydrive, should it automatically transfer to the 5200 ?
    I have tried it connected, or via wifi.
    Do I have to force it somehow ?
    The video says it should happen automatically.
    Its only 3kb.

    Thanks again.
  • DougLapDougLap Posts: 1,690 Superuser
    Hi @Tbone68

    Yes if your unit is showing that it has connected to your account ie the Cloud icon Top Right after you Tap Menu is Bold. it should sync automatically and be listed in My Places on the unit under your Favourites if you have any.

    If the Icon is not Bold then the unit is not connected.

    Tap menu
    Tap Settings
    Tap Mydrive
    Check it says Stop Syncing bottom right.
    If it isn't then you need probably put in the Account Password and log in.

    Doug
  • Tbone68Tbone68 Posts: 5 [Apprentice Traveler]
    Hi Doug,

    Thanks.
    It is connected, cloud is bold and there is a button to stop syncing.

    So something is wrong in that it is not automatically loading this file.
  • YamFazManYamFazMan Posts: 13,981 Superusers
    Hi

    Check you are still logged into MyDrive on the device
    Tap 4Dot (.... Menu) --> Setting --> MyDrive

    ATB YFM
    Help others identify useful content...
    If someone posted something that was helpful?
    Click the 'Like' > Thumb's Up Icon
    ____________________________

    If someone answered your question?
    Please answer 'Yes' to Did this answer the question? 'Yes' < >' No'
    ____________________________
  • DougLapDougLap Posts: 1,690 Superuser
    Hi @Tbone68

    Looks like it. Should be okay. Maybe try loading it into something like Poi Editor and saving it there as an .OV2 file. and try again.

    Doug
  • YamFazManYamFazMan Posts: 13,981 Superusers
    HI

    Some old POI files won't work on the latest devices
    Try Loading the POI into the Online POI Editor and saving it back to your desktop
    Here,,, http://www.poieditor.com/
    Then try loading the file again
    As far as I'm aware it changes/updates the POI file header

    How much free space does your GO 5200 have ???
    Tap 4Dot (.... Menu) --> Setting --> System --> About... Scroll down to Free space
    The absolute bare minimum is 400MB... The more Free space available the the quicker the device will process the data

    ATB YFM
    Help others identify useful content...
    If someone posted something that was helpful?
    Click the 'Like' > Thumb's Up Icon
    ____________________________

    If someone answered your question?
    Please answer 'Yes' to Did this answer the question? 'Yes' < >' No'
    ____________________________
  • YamFazManYamFazMan Posts: 13,981 Superusers
    Hi

    Check...
    Tap 4Dot (.... Menu) --> MyPlaces.... Scroll past your MyPlaces to the POI Categories

    ATB YFM
    Help others identify useful content...
    If someone posted something that was helpful?
    Click the 'Like' > Thumb's Up Icon
    ____________________________

    If someone answered your question?
    Please answer 'Yes' to Did this answer the question? 'Yes' < >' No'
    ____________________________
  • Tbone68Tbone68 Posts: 5 [Apprentice Traveler]
    I cant even see "POI" categories
    Is something wrong with my device ?
  • Tbone68Tbone68 Posts: 5 [Apprentice Traveler]
    OK, got it working.

    Thanks to you all.

    Solution (as suggested above) was to load the file into POI editor, then save it and upload back to MYdrive.
    It then uploded to the device immediately.

    Thanks again.
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