NO GPS Signal — TomTom Community

NO GPS Signal

I have attempted to update my Dad's old TomTom One with the April 6 update...however, I cannot find it. I updated his TomTom Home to the lastest installation...I added one QuickFix, but that did not solve the problem. Still get the messaging "Waiting for a valid GPS signal." HELP!

Comments

  • DougLapDougLap Posts: 3,467 Superuser
    Hi @sharply

    Turn the unit on then take the unit outside away from buildings and do a Reset followed by Create a Route on it. Then wait to see if it now finds Sats.

    Doug
  • shelleynasershelleynaser Posts: 1 [New Seeker]
    I am having this same issue....Tried the suggested Soft Reset away from the building and selected a Route to HOME but am still getting the Wheel of Death with Waiting for a Valid GPS Signal...
  • DougLapDougLap Posts: 3,467 Superuser
    Hi @shelleychaser

    Have you got a backup if not do one then try a Factory Reset then. If you get offered a Partial reset select that .

    Doug
  • liverjonliverjon Posts: 1 [Apprentice Seeker]
    still got the wheel of death "Waiting for a valid GPS signal. Fully updated device and have tried everything, Been waiting for a signal now for 4 days, Will be buying a new device tomorrow, though definitely not a TOMTOM. What a load of S...T
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