Purchased Maps of UK & Republic of Ireland
Best Answer
-
DougLap Posts: 7,212
SuperuserHi @Packerjohn1
If your unit uses MyDrive Connect Software then it should appear there under My Content. You would then attach your unit as you do for an update and select and install the map.
has your unit got enough space on it to accept the map. If not you will need a Micro SD class 10 card., 8gb up to max 32gb.
So go into MyDrive Connect software with the unit connects and check how much free space you have in the memory. You should try and ensure you have a minimum of 400mb of free space as this is used for operational purposes. The smaller this space is the more e problems can arise.
If when you look in MyDrive Connect the map is not there then contact Customer Support to sort that out
Tomtom 's Contact Numbers are here..
https://discussions.tomtom.com/en/discussion/988105/customer-support-phone-numbers/p1
Doug6
Answers
Superuser
If your unit uses MyDrive Connect Software then it should appear there under My Content. You would then attach your unit as you do for an update and select and install the map.
has your unit got enough space on it to accept the map. If not you will need a Micro SD class 10 card., 8gb up to max 32gb.
So go into MyDrive Connect software with the unit connects and check how much free space you have in the memory. You should try and ensure you have a minimum of 400mb of free space as this is used for operational purposes. The smaller this space is the more e problems can arise.
If when you look in MyDrive Connect the map is not there then contact Customer Support to sort that out
Tomtom 's Contact Numbers are here..
https://discussions.tomtom.com/en/discussion/988105/customer-support-phone-numbers/p1
Doug
Superusers
I'd STRONGLY agree with @DougLap that you get a 16 gb microsdhc card for your device (SanDisk is a good choice). Then connect the device to MyDriveConnbect and go to the 'Content' tab. Your purchased map should be listed with a button to 'install'.
Superuser
Tap Menu
Tap Settings
Tap Maps
Tap Change Map
Select UK map
You can now create and save routes and favourites for future use.
By the way Traffic will not work in UK as Traffic is restricted to the Area within which the unit is purchased. Ie if I came to Canada Traffic would not work for me.
Doug