Map not compatable — TomTom Community

Map not compatable

Reacher226Reacher226 Posts: 2 [Apprentice Traveler]
I have just updated the SD card for my Carminat system in my Renault Scenic. However, when starting up the satnav it says "Map not compatible with this device"

Any advice please? The nav won't even let me into the menu or anywhere else for that matter.

Best Answers

  • VikramKVikramK Posts: 10,257 Moderator
    Accepted Answer
    Hi @Reacher226

    Welcome to the community!

    I have added a map to your account. Just remove the existing map first using TomTom HOME and then download a fresh version which gets offered for download.

    Regards
    Vikram
  • Reacher226Reacher226 Posts: 2 [Apprentice Traveler]
    Accepted Answer
    That has worked perfectly, thanks for your help .

Answers

  • VikramKVikramK Posts: 10,257 Moderator
    Accepted Answer
    Hi @Reacher226

    Welcome to the community!

    I have added a map to your account. Just remove the existing map first using TomTom HOME and then download a fresh version which gets offered for download.

    Regards
    Vikram
  • Reacher226Reacher226 Posts: 2 [Apprentice Traveler]
    Accepted Answer
    That has worked perfectly, thanks for your help .
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