Map not compatable

Reacher226
Reacher226 Registered Users Posts: 2
Apprentice Traveler
I have just updated the SD card for my Carminat system in my Renault Scenic. However, when starting up the satnav it says "Map not compatible with this device"

Any advice please? The nav won't even let me into the menu or anywhere else for that matter.

Best Answers

  • VikramK
    VikramK Administrators Posts: 13,758
    Moderator
    Answer ✓
    Hi @Reacher226

    Welcome to the community!

    I have added a map to your account. Just remove the existing map first using TomTom HOME and then download a fresh version which gets offered for download.

    Regards
    Vikram
  • Reacher226
    Reacher226 Registered Users Posts: 2
    Apprentice Traveler
    Answer ✓
    That has worked perfectly, thanks for your help .

Answers

  • VikramK
    VikramK Administrators Posts: 13,758
    Moderator
    Answer ✓
    Hi @Reacher226

    Welcome to the community!

    I have added a map to your account. Just remove the existing map first using TomTom HOME and then download a fresh version which gets offered for download.

    Regards
    Vikram
  • Reacher226
    Reacher226 Registered Users Posts: 2
    Apprentice Traveler
    Answer ✓
    That has worked perfectly, thanks for your help .