TOMTOM Pro 5150 Truck
BrunoVieira
Posts: 1 [New Seeker]
Boa noite o meu equipamento ficou sem sinal de GPS fiz a actualização e diz que a subscrição de mapas expirou!!!! como expirou se este tom tom é free life time maps.?! isto quer dizer que tem mapas vitalícios certo?
Alguém me pode ajudar ?
Alguém me pode ajudar ?
0
Answers
Superusers
Good evening my equipment went without GPS signal I made the update and says that the map subscription has expired !!!! how did it expire if this TomTom is free life time maps.?! This means you have life maps right?
Someone can help me ?
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Hi
Hi
@BrunoVieira
See... Find the model of your navigation device and what software it uses
UK... https://uk.support.tomtom.com/app/answers/detail/a_id/9508/locale/en_GB
USA... https://uk.support.tomtom.com/app/answers/detail/a_id/9508/locale/en_US
Australia... https://uk.support.tomtom.com/app/answers/detail/a_id/9508/locale/en_AU
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Devices with lifetime maps are not affected
Tomtom have already stated that Lifetime Maps and any Existing Map Subscriptions will be honoured
See VikramK Post (TomTom Staff) Here....
https://en.discussions.tomtom.com/news-and-announcements-37/end-of-life-device-with-lifetime-maps-1032484/index1.html#post1207861
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If you have Lifetime Maps or an existing Map Subscriptions
Call Tomtom Support...
https://discussions.tomtom.com/en/discussion/988105/customer-support-phone-numbers/p1
When calling....
Tomtom are monitoring Eol support by an Auto Response System
When prompted DO NOT provide your Tomtom model information, If you do, you will only receive an recoded message
Wait for a live agent to respond
ATB YFM