Manually uploading .ttbin files
stevepickering
Posts: 1 [Apprentice Seeker]
For the first time since owning my TomTom Runner 3 cardio (a couple of years now) I:ve experienced a syncing problem. I did an activity this morning that did not upload via the mobile app. I managed to find the .ttbin file on my phone and have copied it across to my PC. I have read online that the correct way to manually upload it is to open TomTom Sports Connect, connect my watch to the PC and then double click on the .ttbin file. When I double click, nothing happens - sometimes it will switch window to Sports Connect, but the program will not actually do anything; it just says "Ready to go - charging".
Is there another way to get the ttbin file sent to TomTom and my other sports apps (Strava and Runkeeper)?
Many thanks in advance.
Is there another way to get the ttbin file sent to TomTom and my other sports apps (Strava and Runkeeper)?
Many thanks in advance.
0
Best Answer
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tfarabaugh
Posts: 16,626 
Superusersstevepickering wrote: »For the first time since owning my TomTom Runner 3 cardio (a couple of years now) I:ve experienced a syncing problem. I did an activity this morning that did not upload via the mobile app. I managed to find the .ttbin file on my phone and have copied it across to my PC. I have read online that the correct way to manually upload it is to open TomTom Sports Connect, connect my watch to the PC and then double click on the .ttbin file. When I double click, nothing happens - sometimes it will switch window to Sports Connect, but the program will not actually do anything; it just says "Ready to go - charging".
Is there another way to get the ttbin file sent to TomTom and my other sports apps (Strava and Runkeeper)?
Many thanks in advance.
That is the old way to manually upload, it changed several years ago. If you can find the ttbin file you can force an upload (if there is no ttbin it is lost). To force Sports to reupload an activity you need to do the following:
1 - Exit Sports Connect on your computer (you must use a computer to reupload – right click on the tray icon and select Exit).
2 - Locate the ttbin files (if they are not there the activity is lost and not recoverable - what is on the watch is just summary data, all the detail is gone). On a PC the ttbins are saved in a dated folder for the date of the activity under C:\Users\{User Name}\TomTom Sports\{Watch Name}.
3 - On Apple Devices, connect your device to the computer, open iTunes, select your device in the iTunes sidebar, select Sports on the Apps tab under File Sharing and the ttbin files are listed on the right-hand side. Right-click (Mac: ctrl-click) a file to copy it and save it to your computer. In Android, the ttbin files are stored on the internal SD in (/sdcard/TomTom_Sports/[serial number of watch]/workouts/uploaded/).
4 - Copy them to your computer
5 - Place the ttbin files in the serial number directory:
Windows: C:\Users\[user name]\TomTom Sports\[serial number]
Mac: [home dir]/TomTom Sports/[serial number]
6- Restart Sports Connect and connect your watch
7 - Go the Settings page (click the gear icon on the top right) and press the 'Try again' button to re-upload the files.
11
Answers
Welcome to the Community! Please see the knowledge base article here about re-exporting the activity: Re-uploading the activities using Sports Connect/Sports App
Hope this helps!
Cheers, lampard
Superusers
That is the old way to manually upload, it changed several years ago. If you can find the ttbin file you can force an upload (if there is no ttbin it is lost). To force Sports to reupload an activity you need to do the following:
1 - Exit Sports Connect on your computer (you must use a computer to reupload – right click on the tray icon and select Exit).
2 - Locate the ttbin files (if they are not there the activity is lost and not recoverable - what is on the watch is just summary data, all the detail is gone). On a PC the ttbins are saved in a dated folder for the date of the activity under C:\Users\{User Name}\TomTom Sports\{Watch Name}.
3 - On Apple Devices, connect your device to the computer, open iTunes, select your device in the iTunes sidebar, select Sports on the Apps tab under File Sharing and the ttbin files are listed on the right-hand side. Right-click (Mac: ctrl-click) a file to copy it and save it to your computer. In Android, the ttbin files are stored on the internal SD in (/sdcard/TomTom_Sports/[serial number of watch]/workouts/uploaded/).
4 - Copy them to your computer
5 - Place the ttbin files in the serial number directory:
Windows: C:\Users\[user name]\TomTom Sports\[serial number]
Mac: [home dir]/TomTom Sports/[serial number]
6- Restart Sports Connect and connect your watch
7 - Go the Settings page (click the gear icon on the top right) and press the 'Try again' button to re-upload the files.