Manually uploading .ttbin files — TomTom Community

Manually uploading .ttbin files

stevepickeringstevepickering Posts: 1 [Apprentice Seeker]
For the first time since owning my TomTom Runner 3 cardio (a couple of years now) I:ve experienced a syncing problem. I did an activity this morning that did not upload via the mobile app. I managed to find the .ttbin file on my phone and have copied it across to my PC. I have read online that the correct way to manually upload it is to open TomTom Sports Connect, connect my watch to the PC and then double click on the .ttbin file. When I double click, nothing happens - sometimes it will switch window to Sports Connect, but the program will not actually do anything; it just says "Ready to go - charging".
Is there another way to get the ttbin file sent to TomTom and my other sports apps (Strava and Runkeeper)?
Many thanks in advance.

Best Answer

Answers

  • lampardlampard Posts: 5,189 Moderator
    Hi @stevepickering

    Welcome to the Community! Please see the knowledge base article here about re-exporting the activity: Re-uploading the activities using Sports Connect/Sports App

    Hope this helps!

    Cheers, lampard
  • nadavrunsnadavruns Posts: 1 [New Traveler]
    This totally worked for me. Thank you so much!
  • pretorius_theuns123pretorius_theuns123 Posts: 1 [New Traveler]
    This worked perfectly for me as well. Thanks so much!
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