GO PREMIUM tomTom not as fast as I thought

Willmch Registered Users Posts: 4
Neophyte Traveler
edited December 2021 in Devices using Wi-Fi®
I received this yesterday and updated the software etc last night. I also have a GO 6000 with a depleted battery. I am not a fan of the new features that this premium has but as far as the speed is concerned I think its slower than the GO 6000. This being a so called premium model should at least have better speed, right? or am I missing something here...


  • DougLap
    DougLap Posts: 9,860
    Hi @Willmch

    I am surprised that you consider the unit slower than your GO 6000. I have a GO6200 based unit which is similar to the Premier and that is definitely quicker than my GO5000. It will be interesting if any others make similar comments to you.

  • Nockert
    Nockert Registered Users Posts: 12
    Legendary Explorer
    I don't experience it slower but not noticeable faster. It restart during setting and twice during a trip from SWEDEN to ITALY, quite annoying, more than it is slow.

  • fg78
    fg78 Registered Users Posts: 96
    Supreme Trailblazer
    I have a GO Premium (I had beefore a GO 6000). This GO PREMIUM is to more faster than the GO 6000.

  • janftt
    janftt Registered Users Posts: 1
    Novice Seeker
    edited April 2019
    So reviews reviews ;)

    I bought the GO premium yesterday and out of the box it had no charge.
    Charged it for 2hours to get it working.. Then I had problems logging in. I used my TT account but I kept getting the error 'try again' ! what a start. Huh
    But it was working fine on a route I planned and tested it. overall I am happy with my tt :)
    Fingers crossed it works good when I travel to Italy next month.btw, how long should the battery hold charge?
  • YamFazMan
    YamFazMan Posts: 20,827
    edited April 2019

    Up to 1 Hour

    The Previous NAV4 and Latest (NAV5 WiFi) devices are quite power hungry and can go into "Power saving mode" if not supplied with enough power

    When the device is In use they are designed to be always connected to a power supply
    The Tomtom supplied Power Adapter is rated at 5Volts 1.2Amps
    Even after you have recharged the device externally via a mains charger, when in use in the vehicle, they will still require being connected to a Tomtom supplied Power Adapter (Or a proven suitable 3rd party Power adapter)

    (1)... Do NOT attach them to a dashboard USB port in your vehicle as they normally only supply 500mAmp (0.5Amp) and are for data transfer and not supplying power: See... Note (1) & (2)

    (2)... Using a NONE Tomtom 3rd party underpowered or a mismatched cigarette lighter charger can cause the device to go into Power Saving Mode: See... Note (1)

    (3)... On the Models with a built-in SIM, the reduction of power to the SIM can cause the dropping of the traffic info: Note (3)

    Note (1)... At an (Undisclosed) percentage of battery discharge, the device will try to save its power requirements by dimming the screen and eventually powers off the device... Devices with a built-in SIM Card may also lose Live Traffic services
    Note (2)... A dashboard USB port can also fool a NAV4 Device into entering 'Updating Mode' and display the Connected to your Computer splash screen
    Note (3)... I tried connecting my Tomtom GO 6200 to my Cars USB port, checked the connection status it reports 'Connected over USB' --> 'GPRS (SIM) Disconnected'

    As a test...
    Try using the Tomtom supplied cable and Tomtom supplied Power Adapter

    The Charger Adaptor and USB Cable supplied by Tomtom WILL run and charge the device at the same time

    Many 3rd party Mismatched Charger Adaptors won't run and charge the device at the same time
    See... It's not simply a power thing.....