TomTom One 130

whot915
whot915 Registered Users Posts: 1
New Seeker
Starting April 6th, 2019 my TomTom One 130 no longer receives satellite reception, I spoke to someone at customer support and told me there's an update for older units, so I did what was asked, installed the update for my device and no luck.
I'm not buying another GPS unit, this one works just fine for me, until TomTom did something to disable older units.
HELP!!!!!!!!

Comments

  • Meeja
    Meeja Registered Users Posts: 2
    New Seeker
    whot915 wrote: »
    Starting April 6th, 2019 my TomTom One 130 no longer receives satellite reception, I spoke to someone at customer support and told me there's an update for older units, so I did what was asked, installed the update for my device and no luck.
    I'm not buying another GPS unit, this one works just fine for me, until TomTom did something to disable older units.
    HELP!!!!!!!!

    Mee to. my TomTom ONE 3rd Edition dont work since the GPS connection cannot be found... What to do.?
  • VikramK
    VikramK Administrators Posts: 13,719
    Moderator
    For the TomTom ONE- the navigation should still function. I was checking the status on this page:https://www.tomtom.com/en_gb/updates/

    The message I get is:

    After 6 April 2019, your satnav will continue to navigate, but it will not show the correct time and the estimated time of arrival.

    Could you try the steps on this FAQ:https://uk.support.tomtom.com/app/answers/detail/a_id/16092

    Regards
    Vikram