TomTom One 130 — TomTom Community

TomTom One 130

Starting April 6th, 2019 my TomTom One 130 no longer receives satellite reception, I spoke to someone at customer support and told me there's an update for older units, so I did what was asked, installed the update for my device and no luck.
I'm not buying another GPS unit, this one works just fine for me, until TomTom did something to disable older units.
HELP!!!!!!!!

Comments

  • MeejaMeeja Posts: 2 [New Seeker]
    whot915 wrote: »
    Starting April 6th, 2019 my TomTom One 130 no longer receives satellite reception, I spoke to someone at customer support and told me there's an update for older units, so I did what was asked, installed the update for my device and no luck.
    I'm not buying another GPS unit, this one works just fine for me, until TomTom did something to disable older units.
    HELP!!!!!!!!

    Mee to. my TomTom ONE 3rd Edition dont work since the GPS connection cannot be found... What to do.?
  • VikramKVikramK Posts: 11,917 Moderator
    For the TomTom ONE- the navigation should still function. I was checking the status on this page:https://www.tomtom.com/en_gb/updates/

    The message I get is:

    After 6 April 2019, your satnav will continue to navigate, but it will not show the correct time and the estimated time of arrival.

    Could you try the steps on this FAQ:https://uk.support.tomtom.com/app/answers/detail/a_id/16092

    Regards
    Vikram
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