Tom Tom 820 keeps restarting

Beth_Mike107
Beth_Mike107 Registered Users Posts: 4
Master Traveler
edited December 2021 in Devices using MyDrive Connect
My Tom Tom go live 820 model 4ER41 with FT serial number, keeps restarting and keeps searching for a valid GPS signal. I have downloaded several times the gpsfix update, but the problem is still there. Has anyone experienced this problem before? How do I fix it?

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Answers

  • VikramK
    VikramK Administrators Posts: 13,815
    Moderator
    Hi Beth

    Are you able to access the menu on the device or does the device just reboots before you could try anything?

    Regards
    Vikram
  • Beth_Mike107
    Beth_Mike107 Registered Users Posts: 4
    Master Traveler
    Hello Vikram, I posted a comment but it hasn't appeared. I can access the menu but I have to be quick before it reboots.
  • Beth_Mike107
    Beth_Mike107 Registered Users Posts: 4
    Master Traveler
    Hi Vikram, Followed your advice on the video. It went through the motions. I need to test it out on a journey now. Thanks for your help. Beth
  • Beth_Mike107
    Beth_Mike107 Registered Users Posts: 4
    Master Traveler
    Hi Vikram, Test out okay. Thank you for your help. Beth