Blue&Me TomTom 2 — TomTom Community

Blue&Me TomTom 2

RichardM7908RichardM7908 Posts: 4 [Master Traveler]
edited April 2019 in Built in car navigation
Is this device still supported? It does not appear to be on any of the product identification lists. Mine has stopped working with the date change and MyDrive does not connect to it to allow an update.

Answers

  • VikramKVikramK Posts: 11,956 Moderator
    Hi RichardM7908

    I quickly reviewed your account but I don't see a device linked..

    Could you PM me the serial number of your device, please?

    Regards
    Vikram
  • RichardM7908RichardM7908 Posts: 4 [Master Traveler]
    Have sent the serial number. Any answer to my question?
  • VikramKVikramK Posts: 11,956 Moderator
    Hi Richard

    I don't see find it in inbox.

    I sent you a PM, please reply there with the serial number.

    Regards
    Vikram
  • VikramKVikramK Posts: 11,956 Moderator
    Hi Richard

    Thanks for sending the serial number...

    I have asked our 2nd Line team to push the WNRO update for your device.

    Just clear the cache in MyDrive Connect first and then connect the device. The firmware update should be available for download.

    Regards
    Vikram :)
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