Unable to get the free 3 year upgrade from either Western Europe or US & Canada? — TomTom Community

TomTom GO Mobile App for iPhone/iPad

Unable to get the free 3 year upgrade from either Western Europe or US & Canada?

GunnisGunnis Posts: 3 [Neophyte Traveler]
edited April 2019 in TomTom GO Mobile App for iPhone/iPad
I have earlier bought both the iPhone App for Western Europe and US&Canada. Now I have downloaded TomTom Go Mobile but I am not able to get the 3 year free upgrade.

Error message: "Couldn't add the purchase to your TomTom-account...."
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Answers

  • lampardlampard Posts: 5,201 Moderator
    edited April 2019
    Hi Gunnis,

    Welcome to the Community! I can see that your 3 years free upgrade has been assigned to your account. Please follow the public FAQ here to login and use the subscription.

    Hope this helps!

    Cheers, lampard
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