Unable to get the free 3 year upgrade from either Western Europe or US & Canada?

Gunnis

I have earlier bought both the iPhone App for Western Europe and US&Canada. Now I have downloaded TomTom Go Mobile but I am not able to get the 3 year free upgrade.

Error message: "Couldn't add the purchase to your TomTom-account...."

lampard

Hi Gunnis,

Welcome to the Community! I can see that your 3 years free upgrade has been assigned to your account. Please follow the public FAQ here to login and use the subscription.

Hope this helps!

Cheers, lampard

slither

same here TomTom Western Europe app

TomTom Go Mobile but I am not able to get the 3 year free upgrade.
Couldn't add the purchase to your TomTom-account.