Why is my internal clock is not working?
andrewmarks45
Registered Users Posts: 4 
Apprentice Traveler
Apprentice Traveler
in RIDER
My internal clock in my Tom Tom Rider stops working after a few minutes of use which creates no approx. arrival time on screen...
2
Best Answer
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teampahoyo wrote: »My TomTom's clock is correct after I turn it on but after a few minutes it goes to 12:00. Did a satellite die up there?
No satellite died. But on April 7th, the GPS system encountered the Week Number Rollover (WNRO) event, where the week number is reset to zero. This happens every 19.6 years and is totally normal. However, seems like the firmware of some TomTom devices doesn't know how to handle this correctly. All we can do is hope that TomTom releases an update for this, as they have done for other devices.7
Answers
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My TomTom's clock is correct after I turn it on but after a few minutes it goes to 12:00. Did a satellite die up there?1
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teampahoyo wrote: »My TomTom's clock is correct after I turn it on but after a few minutes it goes to 12:00. Did a satellite die up there?
No satellite died. But on April 7th, the GPS system encountered the Week Number Rollover (WNRO) event, where the week number is reset to zero. This happens every 19.6 years and is totally normal. However, seems like the firmware of some TomTom devices doesn't know how to handle this correctly. All we can do is hope that TomTom releases an update for this, as they have done for other devices.7 -
Hello,
No, there is not satellite dead. however, on Gregorian calendar month seventh, the GPS system encountered the Week range change (WNRO) event, wherever the week range is reset to zero. This happens each nineteen.6 years and is completely traditional. However, feels like the code of some TomTom devices does not skills to handle this properly.
Hope this will help you.
Thanks0 -
It's one thing to know about the WNRO scenario. It's something else as far as fixing it. Or are we screwed with having to buy a more up to date unit. That would be a pain in the ass since all the wiring harness and mounting brackets are different now. Not to mention the cost, especially since my unit seems to be functioning alright except the damn clock. The other issue is with the clock not functioning properly there goes the estimated time of arrival also. Not cool...2
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My clock keeps resetting to 00:00 every time I synchronise it or set it manually. Is there a solution to this please?1
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Hi
@Mediter
May be usefull... Perhaps read the thread....
https://discussions.tomtom.com/en/discussion/comment/1641799/#Comment_1641799
ATB YFM1 -
No need. The "hack" mentioned in that comment has already been rolled out as official update via TT Home. But it only works on Rider v1, v2, and v3. Rider 2013 / v4 has no solution yet.0
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So now I CANNOT use my TomTom Golive 825 AT ALL. Because it won't roll over to April 2019. Stuck on 1 September 2009. It doesn't find a valid signal while I travel. I cannot navigate anywhere. Cannot plan a route. NADA. NOTHING. NIKS. !!! I've tried connecting my GPS to the MyDrive Connect via my laptop. The GPS connects to MyDrive Connect...says there are updates available. I try and download the updates but the icon just keeps spinning and spinning on the GPS which is connected to my laptop via its usual USB cable and the MyDrive Connect web page seems frozen on "Getting Ready...downloading items...." yet nothing is downloading. Been "downloading" for 2 hours already...yet nothing is downloading and no firmware or updates are downloading and installing. This is a total MESS and a DISASTER. How on earth are we supposed to used our GPS devices if they don't work anymore??
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Hi
@tiljes
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In User 'Mediter' Profile he/she states he/she has a Urban RiderNo need. The "hack" mentioned in that comment has already been rolled out as official update via TT Home. But it only works on Rider v1, v2, and v3. Rider 2013 / v4 has no solution yet.
In User 'MrM' post it states the fix work's with the Urban Rider ???
ATB YFM0 -
Hi
@Intrepidtraveller
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My NAV3 Via120 Live & GO 825 Live both work fine with NavKit Version 12.075Intrepidtraveller wrote: »(Snip) This is a total MESS and a DISASTER. How on earth are we supposed to used our GPS devices if they don't work anymore??
To check NavKit version....
From the main menu
Tap (Settings)
Left Cursor once for next page
Tap (Me and my device)
Tap (About my device)
Second line... App Version
Follow onscreen prompts to exit
__________________________
Firstly try Logging OUT of MyDrive Connect (Screen Top Right) then log back in again with your Credentials... Simple but it has worked for several users
Option... (1)
On the rare occasions that I have a problem with MyDrive Connect
I Un-install MyDrive Connect using the Revo Uninstaller (Windows PC )
There must be a equivalent Deep un-install program for a Mac
Download & install the free version of Revo Uninstaller
Revo first Un-installs the Program... Then scans and removes all of the left over files a normal Un-install leaves behind
Here...https://www.revouninstaller.com/revo_uninstaller_free_download.html
(1)... Uninstall MyDrive Connect Using the Revo Uninstaller
(2)... Clear your browsers cache (Optional, but I find it helps)
(3)... Restart your PC (Not Turn Off & Turn On again)
Reinstall MyDrive Connnect (Without your device connected)
Connect & Turn on your device... Login to MyDrive Connect
Also See... https://discussions.tomtom.com/en/discussion/comment/1643932/#Comment_1643932
ATB YFM1 -
H @Intrepidtraveller
In addition to doing as @YamFazMan recommends can you advise the first two letters of your serial number, have you got a micro SD card installed and if so what size and finally how much Free memory do you have on your internal memory and external if fitted.
Doug0 -
Hi
@tiljes
_________________________
In User 'Mediter' Profile he/she states he/she has a Urban RiderNo need. The "hack" mentioned in that comment has already been rolled out as official update via TT Home. But it only works on Rider v1, v2, and v3. Rider 2013 / v4 has no solution yet.
In User 'MrM' post it states the fix work's with the Urban Rider ???
ATB YFM
What fix? Just install NavCore 9.541 update via TT Home. Problem solved.0 -
I've been waiting for two months as soon as the correction of GPS time to the problem.
Where does the update last?
TomTom cannot assume that customers are loyal to their products if their lifetime is determined by updates!
My device is Rider No. K4xxxxAxxxx33
Mod edit: Please don't post private or personal information on a public forum.Thanks!0
