GPS PROBLEM

jessval
Registered Users Posts: 1 
New Seeker

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My device just says waiting fro a valid GPS signal. Can't log into my connect account either. Will not be buying another Tomtom!
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Answers
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Hi
@jessval
Have you tried a Soft/Drum roll restart on the device ???? This restarts the devices Operating System afresh
RESETTING YOUR NAVIGATION DEVICE
https://uk.support.tomtom.com/app/answers/detail/a_id/6965//session/L2F2LzEvdGltZS8xNDI2NjM0NDUyL3NpZC9EQTdTVHpobQ
Charge the device for at least 2Hrs "OR" have the device plugged into a power supply
Press and hold the on/off button until you hear a drum-roll sound then release the on/off button.
You won’t lose anything; it’s just like rebooting your PC
I use a Soft/drum-roll start after any upgrade large or small.
It’s also useful to keep in mind for sorting out most minor niggles......
If possible, for the for the first Satellite fix, go outside with a clear view of the Sky
ATB YFM
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