GPS PROBLEM

jessval
jessval Registered Users Posts: 1
New Seeker
edited December 2021 in Devices using MyDrive Connect
My device just says waiting fro a valid GPS signal. Can't log into my connect account either. Will not be buying another Tomtom!

Answers

  • YamFazMan
    YamFazMan Posts: 21,167
     Superuser
    Hi
    @jessval

    Have you tried a Soft/Drum roll restart on the device ???? This restarts the devices Operating System afresh

    RESETTING YOUR NAVIGATION DEVICE
    https://uk.support.tomtom.com/app/answers/detail/a_id/6965//session/L2F2LzEvdGltZS8xNDI2NjM0NDUyL3NpZC9EQTdTVHpobQ

    Charge the device for at least 2Hrs "OR" have the device plugged into a power supply
    Press and hold the on/off button until you hear a drum-roll sound then release the on/off button.
    You won’t lose anything; it’s just like rebooting your PC
    I use a Soft/drum-roll start after any upgrade large or small.
    It’s also useful to keep in mind for sorting out most minor niggles......

    If possible, for the for the first Satellite fix, go outside with a clear view of the Sky

    ATB YFM

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