Rider 420 not connecting to iPhone after upgrade
Except when I actually went to use it, it could no longer share my network connection over bluetooth. It connects but then immediately loses the connection, and this just keeps repeating. I have tried removing, restarting, and repairing with no success.
Because of the claim that the upgrade was unsuccessful I did a factory rest and eventually a full reset of the TomTom (hold down power for the diagnostics screen, triple-click, plug into MyDrive Connect, and let it restore) but that made no difference. I even did that twice, the first time there was a Nav4 update in MyDrive Connect (I did not not the version number) to perform afterwards. It still did not fix the problem, so thinking that upgrade might have been the one that started all of this I tried another full reset hoping to get back to the original state. But the problem persisted and there was update was no new update offered then anyway.
Looking on the device it says the version is 17.300.0018.311 (0) (2017-10-12) . The OS version on the diagnostic screen is 3.2.0-ge08afb3
My phone is an iPhone 6 running iOS 10.3.3 and is completely unchanged from how it has always worked with the TomTom, so it should not be causing a problem. I have not performed any upgrades on it for a long time (there was a reason why I did not upgrade beyond 10.3, though I have long since forgotten what it was!)
The TomTom will, though, connect via my iPad Mini 4 (also running iOS 10.3.3). Which was interesting but not useful as I will not have that with me on the bike (and its data is more expensive!). My iPad can still share the internet connection of my phone too, so I know that internet connection sharing on the phone it still working.
And unrelated to the above, the quick settings menu icon as moved from the top left corner of the screen to just above the menu button in the bottom left corner in portrait mode, which is how I use it (it is more helpful to see more of the road ahead than to either side). How do I get it back where it belongs, as it is obviously much easier to access the two buttons this way when on the bike with gloves?
Can anyone offer any help with the above? It worked fine before the software update, just nothing since. But searching online it does not seem to be a known problem.