live service — TomTom Community

GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)

live service

headcorn0headcorn0 Posts: 2 [Apprentice Seeker]
in GO 800, 1000, 2000 series / Via series / Start 20 and 60 Series (MyDrive Connect)
Hi live service not connecting and not doe so for the last week or so

regards
Malcolm

Comments

  • oldie75oldie75 Posts: 26 [Prominent Wayfarer]
    edited May 2019
    I have paid for a live services but it is not activated. I think it is because some years ago I disabled sending information. I want to recover live services again. Serial number is STxxxxGxxxxx17. I cannot find the yes/no option on my satnav, about sending information. I have paid for live services some time ago and again yesterday. Can you help, please?


    Mod edit: Please don't post personal or private information on a public forum.Thanks
  • DougLapDougLap Posts: 8,847
    Superuser
    edited May 2019
    Hi @oldie75

    Is it Tap the screen
    Tap Settings
    Right arrow
    Tap Me and my Device
    Tap My Information then Yes

    Doug
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