live service

headcorn0 Registered Users Posts: 2
Apprentice Seeker
edited December 2021 in Devices using MyDrive Connect
Hi live service not connecting and not doe so for the last week or so



  • oldie75
    oldie75 Registered Users Posts: 26
    Prominent Wayfarer
    edited May 2019
    I have paid for a live services but it is not activated. I think it is because some years ago I disabled sending information. I want to recover live services again. Serial number is STxxxxGxxxxx17. I cannot find the yes/no option on my satnav, about sending information. I have paid for live services some time ago and again yesterday. Can you help, please?

    Mod edit: Please don't post personal or private information on a public forum.Thanks
  • DougLap
    DougLap Posts: 10,024
    edited May 2019
    Hi @oldie75

    Is it Tap the screen
    Tap Settings
    Right arrow
    Tap Me and my Device
    Tap My Information then Yes