connecting with my computer

Lara lolla

Hi there,

I have never had this problem before with my existing tomtom sports.Everytime I plug it in the usb port it connects then disconnects. i have tried different usbs and the same thing. I cannot update it and dont know what to do. does anyone have advice?

lampard

Hi Lara,

Sorry about my late reply! Have you managed to get the tracker connected to the computer? If not, please see the reply here from tfarabaugh to diagnose the problem: https://discussions.tomtom.com/en/discussion/comment/1223170/#Comment_1223170

Thanks, lampard