How the hell does one email Tom Tom customer services?

grof
grof Registered Users Posts: 95
Supreme Trailblazer
in TomTom GO Navigation app for Android™
I've tried and failed.... I have two pre-purchase queries realting to TomTom products and cannot find anyway to email them... how strange!

Answers

  • DougLap
    DougLap Posts: 9,857
    Superuser
    Hi @grof

    Can we answer your questions?

    What products are involved.?

    Doug
  • YamFazMan
    YamFazMan Posts: 20,823
    Superuser
    edited April 2019
    Hi
    @grof

    Contact Tomtom Support
    Phone...
    United Kingdom
    02079 490 132
    Monday - Friday: 9:00 a.m. to 5:30 p.m.
    _______________________________

    Email....
    Scroll to the bottom of this page
    From the Support Menu list
    Click 'Contact us'
    Or
    Click Here for a direct link to 'Contact us'....
    https://uk.support.tomtom.com/app/contact/locale/en_GB

    Scroll to the bottom of the new page check your Countries flag is displayed (Screen bottom right) if incorrect click on one of the links and correct

    Drill down through the appropriate links
    You will eventually get to....

    FAQS --- FORUMS ---- EMAIL US---- PHONE US

    OR
    Email Direct Link...
    http://uk.support.tomtom.com/app/contact_incident/c/4692/p/2986/es/0
    After Clicking on the Link
    Scroll to the bottom of the new page check your Countries flag is displayed (Screen bottom right) if incorrect click on one of the links and correct

    Note... You must already be logged into the site for the 'Email Direct link' to work
    Note... The Email Direct Link is not working the Firefox browser

    ATB YFM
  • grof
    grof Registered Users Posts: 95
    Supreme Trailblazer
    Brilliant! Thanks again, I am using firefox and have been struggling to find the email. Really appreciate your help.... again. Did you know about the 'Serena' voice reading out the street names? Should work a treat on the bike!

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