Issues logging in to MyDrive Connect - macOS Mojave - keychain

MrAllison

Hi. After updating MyDrive Connect last week I am having issues logging in to it. Running on macOS Mojave V.
When starting MyDrive I get multiple occurrences of a password entry box saying that MyDrive can't connect to keychain for the password. Just dismissing the entry boxes eventually allows access to the app.
I know us mac users usually get the rough end of the stick when it comes to non-tested software releases but this isn't the first time this has occurred.
Anyone else having the same issue or have a solution (already tried the standard "turn it off and back on" procedure)?
Looking for a solution.

Cheers

TofuGirl

Same problem. TomTom please please help!

pooka

Same, can't connect, update or change maps. I will be lost tomorrow.

rosbrock

Same here rather irritating takes ages to log in. use TomTom for my work roll.

Ste7ios

Delete the related certificates from the keychain, and reinstall.

samdutton

Delete the related certificates from the keychain, and reinstall.

For those (like me) who hadn't done this before:

1. Quit the TomTom app.

2. Open the KeyChain Access app. (You can find this by pressing command-space.)

3. Enter 'tomtom' to find the TomTom items.

4. Delete them all.

5. Reopen the TomTom app.

ScottWS

Thank you Sam, it worked - very clear and helpful.