What Tomtom Model do I have?

Slocum

I want to update my second Tomtom unit (my other unit updated fine).
MyDrive refuses to connect to my second unit ("there is an error, please try another time"). I tried to get info on this, by getting support for my device.
Tomtom asks to identify the model... The label on my unit reads "Model 4EN52" . Where do I go next?

justmebrowsing

You need to find/see the SERIAL No then you can check here https://uk.support.tomtom.com/app/answers/detail/a_id/9508/locale/en_GB and/or https://discussions.tomtom.com/en/discussion/1014468/serial-numbers-uk-devices-names

justmebrowsing

You need to find/see the SERIAL No then you can check here https://uk.support.tomtom.com/app/answers/detail/a_id/9508/locale/en_GB and/or https://discussions.tomtom.com/en/discussion/1014468/serial-numbers-uk-devices-names

Slocum

Thank you justmebrowsing!
I need now to make "MyDrive Connect" recognize my GPS; all I get is the error message (freely translated from french): "Sorry, there is a problem. It is presently impossible to add your GPS to your account. Please try again"