TomTom GO Mobile at an Ownice C200 HU, Android 4.4.2

PrincessJaz
PrincessJaz Registered Users Posts: 1
Apprentice Seeker
Hello, I tried to install TomTom GO Mobile at an Ownice C200 Head Unit but it doesn't work. I get already at the google play store the message that the app don't will work here. What's the reason, my HU is working with Android 4.4.2 so it should be possible to install it. Has anyone a solution how I can install it?

Answers

  • lampard
    lampard Administrators Posts: 6,061
    Moderator
    Hi @PrincessJaz

    Welcome to the Community!

    If your Android car head unit has an Intel® chipset then there is no guarantee that Go Mobile App will work on them.

    Please check the public FAQ here: GO Mobile App compatibility

    Thanks, lampard
  • Luke078
    Luke078 Registered Users Posts: 2
    New Traveler
    I've installed the TomTom Go Mobile App on my andriod 9 ( samsung note 8) device and when I update to get unlimited kms, I purchase the update and then it comes up "failed purchase" can anyone please help me?
    Pictures below;

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  • lampard
    lampard Administrators Posts: 6,061
    Moderator
    Hi @Luke078

    Welcome to the Community! Please get in touch with our support for order related queries and they'll be able to help you sorting this out. You can click on 'Contact Us' option at the bottom of this page to do so.

    Cheers, lampard
  • Luke078
    Luke078 Registered Users Posts: 2
    New Traveler
    I did that and now all sorted, thanks very much.
    Loving the TomTom go mobile app.