Start 42 Maps erased after failed WNRO update

ckilner
ckilner Registered Users Posts: 1
Novice Seeker
I connected the device with TomTom MyDrive and started a WNRO update. After some time the update failed and now I am left with a device which says it has no maps and which won't connect with MyDrive or Home.
The device is detected my USB and MyDrive briefly sees it but then it drops offline and won't connect again. I have tried to connect with Home but that won't see the device at all.
A bit stuck now really as I can't think of any other way to reset it back to factory defaults or bring it back to life.
Does anyone know if there is a way round this or is it time to sling it in the bin?
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Answers

  • YamFazMan
    YamFazMan Posts: 20,833
     Superuser
    edited April 2019
    Hi
    @ckilner

    Try…..
    Download & install the free version of Revo Uninstaller
    Here...https://www.revouninstaller.com/revo_uninstaller_free_download.html
    Revo first uninstalls the Program... Then scans and removes all of the left over files a normal uninstall leaves behind

    (1)... Uninstall MyDrive Connect Using the Revo Uninstaller
    (2)... Clear your browsers cache (Optional, but I find it helps)
    (3)... Restart your PC (Not Turn Off & Turn On again)

    The Start 42 uses MyDrive Connnect

    Reinstall MyDrive Connnect (Without your device connected)
    Connect & Turn on your device... Login to MyDrive Connect

    Tomtom Video 'No maps Found'


    ATB YFM