Go 6000 No maps available

godders

Hi TomTom Community
I have tried to do an update on my Go 6000, unfortunately after being told that my device is up to date my actual satnav tells me there are no maps available. It also says download a map you already own or buy another one, but why I have I lost everything? can anyone help.
thank you in
anticipation
Gary

DougLap

HI @godders

Does this help.

https://discussions.tomtom.com/en/discussion/1034305/what-to-do-if-your-device-displays-no-maps-found/p1?new=1

If you have not got enough spare capacity on the internal memory you will need to add a Micro SD Class 10 memory card in the extra memory slot. Suggest 16gb or Max 32GB. The maps are becoming so big that for instance the European map will not now fit on the internal memory.

Doug

DougLap

Hi @godders

Have faith. All your free traffic and live updates are logged to your GO6000 so once you are up and running again you should be okay. All your favourites should sync back to your unit if they are missing as well.

Doug

DougLap

HI @godders

Does this help.

https://discussions.tomtom.com/en/discussion/1034305/what-to-do-if-your-device-displays-no-maps-found/p1?new=1

If you have not got enough spare capacity on the internal memory you will need to add a Micro SD Class 10 memory card in the extra memory slot. Suggest 16gb or Max 32GB. The maps are becoming so big that for instance the European map will not now fit on the internal memory.

Doug

godders

Hi Doug
Thank you so much for answering my query, I did try to put the uk & Europe on the internal memory and it refused, thankfully I have a large micro card so that should help, what worries me is that its taken nearly an hour upload 3% i know I am not on fibre but if eel this could be a 3 day job, will all my free traffic live updates still function do you know?
Anyway thanks again Doug
regards
Gary

DougLap

Hi @godders

Have faith. All your free traffic and live updates are logged to your GO6000 so once you are up and running again you should be okay. All your favourites should sync back to your unit if they are missing as well.

Doug

godders

Thanks again Doug, as you can see its all a bit much for technophobes like me.
regards
Gary