Smart car Bluetooth issues after upgrade — TomTom Community

Smart car Bluetooth issues after upgrade

GdoubakisGdoubakis Posts: 3 [Apprentice Seeker]
edited June 2019 in Built in car navigation
Hi there,
I just bought a smart car with build in the tomtom software, the Bluetooth was working normally with my iPhone (music, phone) but after the software update to the latest version suddenly the Bluetooth disconnects every 5-10 minutes and then reconnect for some reason. I have tried to reset the device but the issue is still there.

Please advice.



  • DougLapDougLap Posts: 8,001
    Hi @Gdoubakis

    Have you completely deleted the Bluetooth connection data from both devices, turned them off, then on restart tried to set up the connection between to the two devices again.

  • GdoubakisGdoubakis Posts: 3 [Apprentice Seeker]
    Hi Doug I have done that already,

  • ScottishSmartScottishSmart Posts: 1 [Apprentice Seeker]
    Hi @Gdoubakis

    Did you ever get this resolved - have the same issue - and dealer is no good whatsoever!

    Can't seem to find resolution on web - did you get any further in fixing??

  • GdoubakisGdoubakis Posts: 3 [Apprentice Seeker]
    @ScottishSmart Unfortunately after four visits in Vertu Mercedes there is no fix yet. In the beginning the thought it’s was an update issue and now they think there is an iPhone issue. To be honest I just think smart media is the worst multi media station you can get in this price range.
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