My GO Premium X reboot freqently — TomTom Community

My GO Premium X reboot freqently

Using the menu and give a new input before the commando is fully through result in the system halt and the unit reboot. Have you the same experience with the device?

Answers

  • VikramKVikramK Posts: 8,123 TomTom Moderator
    Hi @Nockert

    Welcome to the community!

    Could you do a soft reset(Press and hold the on/off button till you hear the drum sounds) and try again.

    Regards
    Vikram :)
  • NockertNockert Posts: 11 [Master Explorer]
    Yes but that don't fix it. The device works fine during normal navigation but if I manupulate the settings and give a new input when I have change a setting but the device have not finalized the setting change it freeze and after a short moment it restart.
  • ElcuoloElcuolo Posts: 1 [New Traveler]
    Have exactly the same problem with a brand new device. Did anyone get to the bottom of this at all?


    Not exactly the "Premium" service I was expecting....
  • NockertNockert Posts: 11 [Master Explorer]
    Well the problem has gone away, but I don’t know if I did something or it was due to some update from TomTom that fix it, hop you will experience the same.

    /olle
  • G MG M Posts: 7 [Master Explorer]
    I have a similar problem on my brand new (yesterday!) Premium X. If I'm lucky the home screen partially shows, but goes off again very quickly,
    I'm quite old and not that tech savvy to start with
  • DougLapDougLap Posts: 3,152 Superuser
    edited July 19
    Hi @G M

    If it I still doing it after charging it using the rear socket then I suspect that there is something wrong with the unit.

    Doug
  • LondrinoLondrino Posts: 4 [Apprentice Traveler]
    Cant get the menu and give a new input before the commando is fully through result in the system halt and the unit reboot device?
    I was trying use the iberia map and device go off come back but not allow me to use the menu?
    How to do a hard reset?
Sign In or Register to comment.

Who's Online44

Elchdoktor
Elchdoktor
Europcar
Europcar
Grandeand
Grandeand
MBK2001
MBK2001
miketorcy
miketorcy
Shone
Shone
+38 Guests