Swimming Distance

KLB78 Registered Users Posts: 2
Apprentice Traveler
edited January 24 in TomTom Sports
Can anybody help please as my distance swam seems to constantly say 2km regardless of time & length swam. For example in March I swam for 40mins in a 25m pool, swimming 62 lengths & apparent distance 2km. Today I swam for 1hr in the same pool, swimming 92 lengths & again 2km. I know people have had number of lengths out but has anybody experienced this. Pool size is accurately set up on both swims.


  • tfarabaugh
    tfarabaugh Posts: 17,004
    That sounds like a firmware issue. I would start with a factory reset and see if it clears it up. To do a factory reset, make sure the Connect software is running and dock the device to your computer. The Connect window will open; press the gear at the top right and select factory reset from the next screen. Follow the steps provided and when prompted to register or sign in to MySports, select sign in and use your existing account credentials. It is fairly straightforward and should take less than 5 minutes.
  • leop_arg
    leop_arg Registered Users Posts: 1
    Apprentice Seeker

    you must differentiate if you are seeing that distance in the clock or in the application, if you look at the application it is surely correct the distance is as if the clock always rounds up, for example you swim 1800 meters and it rounds to 2km if you did 2300 meters of information 2.5km that alone on the clock